Our Return Policy

FIRST TRY GUARANTEE | 14 DAYS

Our First Try Guarantee allows you to order and try one piece per style, color, and size.

You have 14 days from date of receipt to test them out. If they don’t work for you, you may exchange them for a different style/color/size or return them for a full product refund to your original payment method.

Please only open and try one piece per style, color, and size, before opening any multiples you may have purchased.

Go to our Return & Exchange Portal to initiate your return or exchange.

Final Sale items cannot be returned or exchanged.

EXCHANGES | 30 DAYS

You have 30 days from date of receipt to try a product and exchange it for any reason.

We will send you a shipping label for the return and get your replacement items shipped at no cost to you.

Go to our Return & Exchange Portal to initiate your return or exchange.

WARRANTY | 1 YEAR

Our Performance Innerwear Essentials are built to last.

That's why our warranty replacement program allows you to receive a free replacement if any item from our Performance Innerwear Essentials collection doesn't hold up under normal wear for a full year from the date of receipt.

Please note that this warranty exclusively covers items from the Performance Innerwear Essentials collection and does not extend to our SWAG (Sustainable Wool Active Goods) collection.

To start your warranty claim, please email info@branwyn.com with a brief description and pictures of the issue so our tech team can review.

INTERNATIONAL ORDERS

Regrettably, we cannot accept returns, exchanges, or refunds for International DDP (Delivery Duty Paid) shipments due to the complexities of international duties, taxes, and fees.