Shipping Information

Free shipping

We offer free shipping on orders over $85.

Shipping Time

Orders are usually processed within one business day, and the standard shipping generally takes 3-7 business days. We offer 2-day shipping and overnight shipping as well. If you have questions or concerns, please email us at info@branwyn.com.

Order Tracking

You can track your order directly on our website. Click here to go to the order tracking page.

Recyclable & compostable packaging

We are using glassine bags for our product packaging and kraft mailers for shipping. These choices reflect our commitment to sustainability. Glassine bags are fully biodegradable and recyclable, breaking down quickly and reducing long-term waste. Kraft mailers, made from recycled materials, are not only sturdy for shipping but are also eco-friendly. Together, these packaging options contribute to a more environmentally conscious approach to packaging and shipping.

International shipping

We offer International Delivery Duty Paid (DDP) shipping, which means that all duties, taxes, and fees are collected and paid on your behalf at checkout.

We guarantee that there will be no additional charges upon delivery.

We do not offer Free Shipping, Returns, Exchanges, or Refunds on International DDP shipments.

MONEY BACK GUARANTEE FOR 14 DAYS

Not sure about wool?

Merino is super soft like cashmere!

We know you'll love it! But just in case you don't, we’ll give you a full refund.