RETURNS | 14 DAYS
We offer a 14-day return window for all Essential Compressive Bottoms. You have 14 days from the date of receipt to return your item for a full refund to your original payment method. Please note: shipping fees are non-refundable.
Please note that the bottoms must be just tried on, unworn, and unwashed to qualify for a return. We cannot accept returns that do not meet these conditions.
To initiate your return, visit our Return & Exchange Portal.
EXCHANGES | 30 DAYS
You have 30 days from the date of receipt to exchange your Essential Compressive Bottoms for any reason. Please ensure the item is just tried on, unworn, and unwashed to qualify for an exchange.
To initiate your exchange, visit our Return & Exchange Portal.
RECEIVED A WRONG, DAMAGED, OR DEFECTIVE ITEM?
We’re so sorry! If your item arrived incorrect, damaged, or defective in any way, please reach out to us directly at info@branwyn.com, and we’ll make it right as quickly as possible.
When you email us, please include a photo of the item you received along with a brief description of the issue—this helps our team resolve things faster.
INTERNATIONAL ORDERS
Unfortunately, we cannot accept returns, exchanges, or refunds for International DDP (Delivery Duty Paid) shipments due to the complexities of international duties, taxes, and fees.
FINAL SALE
Final Sale items cannot be returned or exchanged. All purchases of Final Sale items are non-refundable and non-exchangeable.