HOLIDAY RETURNS & EXCHANGES
Purchases made between November 13th and December 31st can be returned until January 14, 2026, or exchanged until January 30, 2026.
FIRST TRY GUARANTEE | 14 DAYS
We want you to love your fit! Our First Try Guarantee allows you to order and try one Essential Racerback Sports Bra per style and size. You have 14 days from the date of receipt to test it out. If it doesn’t work for you, you may exchange it for a different style or size, or return it for a full refund to your original payment method. Please note: shipping fees are non-refundable.
It’s available only for U.S. orders. Bundle & save is not eligible for the guarantee. If you are unsure of your size, please reach out to our incredible Customer Happiness team. To keep things as sustainable as possible– try one, fall in love, then come back for the full drawer refresh. 💛
EXCHANGES | 30 DAYS
You have 30 days from the date of receipt to exchange your Essential Racerback Sports Bra for any reason.
We’ll send you a prepaid shipping label for the return and cover the cost of shipping your replacement item.
WARRANTY | 1 YEAR
We design our sports bras for durability and performance.
If your Essential Racerback Sports Bra doesn’t hold up under normal wear within one year of purchase, we’ll replace it for free.
To start a warranty claim, email info@branwyn.com with a brief description and photos of the issue for our team to review.
RECEIVED A WRONG, DAMAGED, OR DEFECTIVE ITEM?
We’re so sorry! If your item arrived incorrectly, damaged, or defective in any way, please reach out to us directly at info@branwyn.com, and we’ll make it right as quickly as possible.
When you email us, please include a photo of the item you received along with a brief description of the issue. This helps our team resolve the issue more quickly.
INTERNATIONAL ORDERS
At this time, we cannot accept returns, exchanges, or refunds for International DDP (Delivery Duty Paid) shipments due to customs duties, taxes, and fees.
FINAL SALE
Items marked Final Sale cannot be returned or exchanged. All Final Sale purchases are non-refundable and non-exchangeable.